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  • Southwest Airlines and Intentional Proximity

    April 25th, 2009 | 14 Comments »

    I’ve faithfully flown Southwest Airlines since the beginning of my career.  Among the initial set of reasons for choosing SWA was that they were the only airline who allowed me to walk on with my guitar.  I mean, God love the folks on the ground who schlep luggage for hours everyday but… Well,.. Let’s just leave it at “God love ‘em.”  Add to that the bestest rewards program in the business and what else could I do but fall in ‘LUV’ with SWA.

    Southwest 737 at Bob Hope Airport, Burbank, Ca...
    Image via Wikipedia

    “All that is great” the detractors would say.. “but you don’t get a meal.. just peanuts.  Other airlines provide a meal on flights.”   Which is something akin to saying  “Your dog is nice and all but mine came with all these fleas for just $150 more.” I’ll take the peanuts, thanks.

    “Funny comparison there, Frodo.” the detractors might say, referencing my height as they always do.. “but you still don’t get an assigned seat.”

    This is true.  With SWA, each person is left to choose a seat for his or her own self.  Now, I’m  far more interested in a system that celebrates the freedom of each person to choose their own seat than one in which the Man chooses a seat for me.  I mean, if you want to go the way of the Soviets, you can but I choose Freedom; I fly SWA.  Not to mention the joyous adventure of sitting next to you-don’t-know-who for a few hours.  Just this past year, I sat next to David Spade on a flight.  We had a very nice conversation that went something like this:

    Me:  Hey, man…
    Spade: …hey…

    It was great.

    A far better encounter with a fellow SWA passenger took place on a flight home from Chicago.  I was returning after a good-but-tiring run of shows in the Midwest (located a few clicks north of Texas) and was looking forward to shutting down for a bit.   You see, even though I’m a “people person” I have found that I do eventually hit a ceiling, at which point I look to hide for a while.   In this case, the ‘hiding’ started once I got on board that flight for home.  Having been among the first few to board, I chose a window seat on the right side of the plane, put my headphones in my ears, cranked up the “Album Leaf” and leaned against the window to at least pretend that I was asleep.

    That’s when Joe sat next to me.  Now, I don’t make a practice out of knowing the names of people who sit next to me ( or at least, I did not before this ).  So, how did I know that this young man’s name was “Joe?” It was because he told me.  You see, only a few short moments after Joe took the middle seat next to me, he broke one of the unspoken rules of commuter travel:

    “Thou shalt not strike up conversation until decent”

    The beauty of this rule is that it ensures that any conversation you strike up is sure to end in about 20 minutes when the plane lands; protecting both parties from having to pretend for any serious period of time to be interested in one-another’s lives.  Perhaps Joe had not traveled much, but for whatever reason, he was entirely unfamiliar and un-committed to the keeping of this rule.  In fact, Joe was not simply talking to me, he was leaning across both his seat and mine and from a firing range of only a few inches, riddling me with a barrage of words that shook me from the meditative state my music had lulled me to…

    “Excuse me, excuse me, excuse me, sorry, pardon me, hey there, excuse me, sir, um, hi, sorry, excuse me, buddy, pardon me, excuse me, excuse me, sorry, pardon me, um, hey there, excuse me, sir, um, hi, sorry, excuse me, pardon me, excuse me, excuse me, sorry, pardon me, hey there, excuse me, sir, um, hi, sorry, excuse me, pardon me, um.. Hi.”

    I stirred, pulled by headphones out of my ears and mashed-up a few words to greet him with the now irreplaceable man-speak ‘heymanwassup?”  Joe smiled and perked up as if he had suspected I was dead at first.  “What’s your name?” he asked.

    “My name is Justin” I replied
    “Hi, Justin. My name is Joe.  Can you help me with my seatbelt?”

    Just as he said it I was noting that he held both ends of his seat-belt in his hands and was stretching them as far as they would go towards me.  He had been sitting in that seat for probably 3 minutes wrestling with the belt and clip.  As it turns out (in conversation with Joe and his parents who were sitting elsewhere on the plane) Joe is autistic.  Because he’d never used this kind of belt before, he was confused as to where to begin.  I showed him how to clip the belt and tighten it.  At which, he undid the belt and repeated the steps I’d shown him several times, each with increasing interest and a larger smile.

    Just as I began to lean back against the window (having done my christian duty for the day), Joe energetically turned to me and asked…

    “Who’s your favorite baseball team?”
    “Um.. Well, I’m an Oakland A’s fan.” I told him.

    He booed.

    And not just that comical “just kidding” boo.  It was the kind of boo that says “your team has traded away more good talent in the last seven years than it could wisely afford to lose, has blown 2-game playoff leads to both the Red Sox and Yankees in recent years and will probably never get out of the first round of the playoffs.”  er… maybe that’s just the way I heard it.

    “I take it you don’t like the A’s, huh?” I asked him
    “No, I like the Cubs.”  (we can all appreciate the irony of Cubs fans booing anyone.. I mean, really?)

    We went on talking for most of the flight about baseball, comics and a smattering of other topics.  At one point the SWA flight attendant handed out those beloved peanuts.  I tore a pair of bags open with my patented McRoberts Double-Peanut-Bag Tearing Method.  Joe, on the other hand couldn’t quite get the bag open.  Without asking, he handed both bags of peanuts to me and waited for me to open them.  Now, in many instances this might be considered inappropriate or even rude.  But Joe doesn’t see the world the way most folks do.  In fact, Joe sees the world a bit more clearly than most folks do.

    To Joe, our proximity comes along with responsibility/opportunity.  In fact, that proximity (the simple fact that I was sitting next him) meant to Joe that when he ran into trouble of any kind (seatbelt use, snack access etc..) I was responsible for providing him help.  To Joe, we weren’t just in the same city together (Chicago), we were at the same airport (Chicago-Midway), in the same terminal (B) at the same gate (14) and on the same plane headed to the same destination (Oakland)… In Joe’s mind, these things don’t just happen.  These things are not just chance.  In Joe’s mind, these things at least add up to responsibility if not opportunity.

    Now, you may not buy this whole “we’re all connected” stuff; but then again, you may not buy soap.  In my own journey, the more I learn about the “root causes” of tragedies like extreme poverty, human trafficking or the abortion epidemic the more I see that these things are not so much the product of evil deeds by evil men as they are products of the absence of action/love.  Certainly, there are bad people doing bad things in dark corners of the world, but they don’t actively keep clean water out of the reach of the 1 billion who live without access to it.

    As evidenced by my self-characterization in this story, I generally live under the impression that I can ‘do good’ when I choose to (and likewise, evil) but until that point I’m just living.  I’m beginning to learn that’s not the case.  What I do and what I don’t do have repercussions far beyond my control and intention.  What is more… the folks I cross paths with as I go about my life are not just scenery.. they’re not just ‘there’; often they are the woman who can’t stop bleeding and needs the healing of intentional proximity; often they are in possession of the healing I need myself and just as likely both things are true at the same time.

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